Spring zouk will go on…

Did I mention that the webpage is down? The .in och .com for springzouk won’t get you anywhere. Just a page about not being able to reach it…

Anyways…

At all.

aaaaaaaaargh

Wikipedia says nothing much about the festival. Kyazonga feels they have no responsibilitites… Well.

The zouker of spring images

So this is the main stage (?) in the middle of the night…

Nightevot

Lion

We’re still waiting. No timetable in sight. Sigh.

Zouk Spring image 2

I don’t think we’re closing in on any performance by hilight tribe, Dorothy…

light on tribe

hi

And it’s not Kansas. Or any ”festival” happening with trance music…

Spring Zouk 2012 image one

Me at mainstage. (?) Well maybe. I dunno? NOT thums up though. Even if it’s nice with a soft drink.

Were is Vibrasphere at???

No stage?

Stage?

 

Hello? What’s happening? I don’t seem to keep any napkins in any napkinring.

Spring Zouk goes on…. Red bulls svar om Spring zouk och mitt meddelande till dem om samma festival… Har armbandet kvar.

 

I just wanted to inform you that this event was bad for your publicity since the festival was a failure. I think that the organizers for Spring zouk 2012 have tried to hide their mistakes. Anyways. Cheers.

—–

From: info@in.redbull.com
Subject: Re: Questions/Comments|http://www.redbull.in
To: slaggprodukt@hotmail.com
Date: Wed, 22 Feb 2012 15:53:20 +0530

Hi Richard,

We would like to inform you that this is a Red Bull India email id and we were not the organizers for Spring zouk festival. You will have to get in touch with their team for any details. Thank you.

Cheers
Red Bull India

—–

Message: For full details about spring zouk 2012 please see: https://synthfrisyr.wordpress.com/ Your ticket booking details at KyaZoonga.com [Incident: 120209-000011] > > > Recently you requested personal assistance from our on-line support > center. Below is a summary of your request and our response. > > In case you need to send any new updates to this case before you > receive our response, please reply to this email. > > [===> Please enter your reply below this line <===] I have contacted spring zouk india via their mail. No response what so ever. The webpage is down. I think they took the earnings and closed shop. When we left you were STILL selling ticckets to NEW festival visitors. Even though NOTHING happened on the island. I asked your representative at the gate close to the ferry that went to the island and he said: we can’t just pack up and leave or the likes. So you sold tickets while no festival had started and it was late. I want a refund from spring zouk as I’ve said. Or from you. If you had representatives AT the island please let them answer me WHAT bands played and THEN and WHEN the festival ended. When did it beging? Do you know? I am aware that I can’t hold you responsible but I don’t want people to lose their hard earned money NEXT year. And if spring zouk 2012 made money I want a refund from them. However they don’t feel like answering me… I respect your answer. I still think you should have stopped selling tickets to more unfortunate visitors who went to the festival after we left and saw… what? Please, I would really like to know if ANY act played. Like when did Vibraspehere play? Juno Reactor? And the rest. The reason I DO ask you is that spring zouk does not answer at all. So I DO appriciate your response and your patience. But I would like som more details if you can. The newspaper just report about foreingers being clad in scandalous clothes and the likes. Wikipedia reports some porn gate… But what about the artists playing? DID they play? I don’t know. But it did not start at all during ALL the time we we were at the island… Therefore I ask you assistance and await your answer. > > [===> Please enter your reply above this line <===] > > Subject > ————————————————————— > Your ticket booking details at KyaZoonga.com > > > Discussion Thread > ————————————————————— > Response Via Email(KyaZoonga Customer Service) – 02/20/2012 02:09 PM > Dear Richard, > > We regret the inconvenience caused and the trouble you had to go through. > > We however do want to clarify that as a ticketing partner to the event we cannot comment on anything other than the ticket delivery operations, and do not have any control over the preparedness of the venue (including the box office and other event related infrastructure), the organization and functioning of the event. > > You will therefore need to address your concerns to the event organizer. > Please send an email to info@springzouk.in. Please note that all purchases per the terms and conditions are non refundable, however if the event organizers direct us to refund the ticket amount to you, we will do so. > > Thanks, > > KyaZoonga Customer Service > > Customer By Email (Richard W) – 02/15/2012 06:40 PM > Additional details: > > > We were being told buses were arranged by the festival from Vagator. 1000 rp to and from. They did not arrive. We took a taxi and payed ourselfs. > > > > waiting time 5 hours for boat. When we arrived there was no water or food available for a few hours. > > > > When we left the festival area you were STILL selling tickets. So I DO hold you responsible. At least partly responsible. Spring zouk officials have not replied to me yet. I send this mail to them too. > > > I want a full refund of 8463,36 rp. From you or from the festival organizers. I await response from springzouk.

More Spring zouk – response from kyazonga and my reply.

Your ticket booking details at KyaZoonga.com [Incident: 120209-000011]
>
>
> Recently you requested personal assistance from our on-line support
> center. Below is a summary of your request and our response.
>
> In case you need to send any new updates to this case before you
> receive our response, please reply to this email.
>
> [===> Please enter your reply below this line <===]
I have contacted spring zouk india via their mail. No response what so ever. The webpage is down. I think they took the earnings and closed shop. When we left you were STILL selling ticckets to NEW festival visitors. Even though NOTHING happened on the island. I asked your representative at the gate close to the ferry that went to the island and he said: we can’t just pack up and leave or the likes. So you sold tickets while no festival had started and it was late. I want a refund from spring zouk as I’ve said. Or from you.
If you had representatives AT the island please let them answer me WHAT bands played and THEN and WHEN the festival ended. When did it beging? Do you know?
I am aware that I can’t hold you responsible but I don’t want people to lose their hard earned money NEXT year. And if spring zouk 2012 made money I want a refund from them. However they don’t feel like answering me…
I respect your answer. I still think you should have stopped selling tickets to more unfortunate visitors who went to the festival after we left and saw… what? Please, I would really like to know if ANY act played. Like when did Vibraspehere play? Juno Reactor? And the rest.
The reason I DO ask you is that spring zouk does not answer at all. So I DO appriciate your response and your patience. But I would like som more details if you can. The newspaper just report about foreingers being clad in scandalous clothes and the likes. Wikipedia reports some porn gate… But what about the artists playing? DID they play? I don’t know. But it did not start at all during ALL the time we we were at the island… Therefore I ask you assistance and await your answer.
>
> [===> Please enter your reply above this line <===]
>
> Subject
> —————————————————————
> Your ticket booking details at KyaZoonga.com
>
>
> Discussion Thread
> —————————————————————
> Response Via Email(KyaZoonga Customer Service) – 02/20/2012 02:09 PM
> Dear Richard,
>
> We regret the inconvenience caused and the trouble you had to go through.
>
> We however do want to clarify that as a ticketing partner to the event we cannot comment on anything other than the ticket delivery operations, and do not have any control over the preparedness of the venue (including the box office and other event related infrastructure), the organization and functioning of the event.
>
> You will therefore need to address your concerns to the event organizer.
> Please send an email to info@springzouk.in. Please note that all purchases per the terms and conditions are non refundable, however if the event organizers direct us to refund the ticket amount to you, we will do so.
>
> Thanks,
>
> KyaZoonga Customer Service
>
> Customer By Email (Richard W) – 02/15/2012 06:40 PM
> Additional details:
>
>
> We were being told buses were arranged by the festival from Vagator. 1000 rp to and from. They did not arrive. We took a taxi and payed ourselfs.
>
>
>
> waiting time 5 hours for boat. When we arrived there was no water or food available for a few hours.
>
>
>
> When we left the festival area you were STILL selling tickets. So I DO hold you responsible. At least partly responsible. Spring zouk officials have not replied to me yet. I send this mail to them too.
>
>
> I want a full refund of 8463,36 rp. From you or from the festival organizers. I await response from springzouk.

spring zouk follow up from kyazonga

Additional details:

 

We were being told buses were arranged by the festival from Vagator. 1000 rp to and from. They did not arrive. We took a taxi and payed ourselfs.

 

waiting time 5 hours for boat. When we arrived there was no water or food available for a few hours.

 

When we left the festival area you were STILL selling tickets. So I DO hold you responsible. At least partly responsible. Spring zouk officials have not replied to me yet. I send this mail to them too.

 

I want a full refund of 8463,36 rp. From you or from the festival organizers. I await response from springzouk.

> From: customerservice@kyazoonga.com
> To: slaggprodukt@hotmail.com
> Date: Thu, 9 Feb 2012 17:14:24 +0530
> Subject: Your ticket booking details at KyaZoonga.com [Incident: 120209-000011]
>
>
> Recently you requested personal assistance from our on-line support
> center. Below is a summary of your request and our response.
>
> In case you need to send any new updates to this case before you
> receive our response, please reply to this email.
>
> [===> Please enter your reply below this line <===]
>
> [===> Please enter your reply above this line <===]
>
> Subject
> —————————————————————
> Your ticket booking details at KyaZoonga.com
>
>
> Discussion Thread
> —————————————————————
> Response Via Email(KyaZoonga Customer Service) – 02/09/2012 05:14 PM
> Hi Richard.
>
> At the outset, allow us to thank you for letting KyaZoonga be of service to you. We deeply value your patronage and hope to be the one-stop destination for ticketing and entertainment needs for years to come.
>
> As a ticketing website, we cannot take responsibility nor bear the expenses for your travel arrangements. Additionally, any refund decisions are taken by the organizers of the event and in our capacity as a ticketing partner we cannot authorize refunds. As such, we regret to inform you that we cannot accede to your request for a refund of Rs.8463.26 towards your ticket and travel costs for Spring Zouk 2012.
>
> We sincerely hope to get the opportunity to be of service to you in the near future.
>
> Thanking you,
> KyaZoonga Customer Service Team
>

The first spring zouk mail

Hello, my name is Richard Wikström and me and my girlfriend got a flyer from a friend about Spring Zouk Festival 2012. We were very excited and interested due to artists and the trip from Arambol to Udupi so we decided to buy tickets. We bought the tickets online which were 3500 and then some fees and taxes just to be sure.

However, we do have other commitments with studies and the likes here in India. While we are here both of us are studying full time so we would have to go back to Arambol late sunday so we could do study work on monday. No matter, we thought and just packed and joined two friends and shared a taxi to Vagator. From there we were supposed to go by bus with many people but due to some problem we got another taxi instead and went all the way to Udupi.

The festival were supposed to start friday at noon (or maybe in the evening) and we arrived in Udupi early friday morning.

First we had to wait for the pre-sale counter to open and then we got our ticket. Then we waited for the ferry/boat which would take us to the island. It was late and our friends got on some kind of vip boat or whatever I think. People then returned from the island and said that nothing was going on and that the preparations for the festival really seemed bad and that nothing had been built or at least very sparingly. That is what I understood through some poeple with limited english (russians and some other people).

Finally we got on a ferry for the island and arrived. One stage was not even decorated. There was no information with timetable or such. The main stage (?) near the water was also not quite prepared for any big artists with speakers and such.

Some folk dancing happened on the beach but no artists were turning up at all. Then some more folk dancing on the stage which were nice I guess but it sure wasn’t Vibrasphere or Juno Reactor or any other band or artists…

I got in line to exchange my rupies to tokens so I could get some food. There were hot dogs and some forms of biriany. No vegetarian altarnative what so ever which is really astounding. Many visitors were vegetarians or vegans. I know artists are to.

The queue system was non-existant and just people bumping and being a bit hungry and angry since no festival was going on. Finally I got some food stamps. As for the prices it was very expensive with 100 or 150 rupies for the food.

I got my girlfriend and we stood in line for food. Not for hot dogs since she is vegetarian but for rice or whatever we could get. We got rice. Rice. For 100 rupies and for 150 rupies. There were some pieces of meat and sauce but just served from a big steel bowl. Not so tasty.

I understand high prices at festival but this was ridicoulus since no festival happened. While I was waiting in line all that had happened was more folk dancing my girlfriend said.

*

Now. About the ticket price. It was 3500. But if you bought at gate it was 2500. It said 3500 only on the webpage. So it was a rip-off even there. Also some visitors said they could buy online after midnight thursday for 2500… This is not fair. More on tickets later.

*

About the food and drinks. The price for beer was 130 or 150 for a small small can of kingfisher. And they were sponsoring! It said 45 rp on the can… High price. As I said I do understand higher prices at festival but the festival hadn’t started at all. Only folk dancing. No music. No highlight tribe. No nothing. And it was late evening friday.

I asked volunteers and people working at the festival and got no good answers. There were delays due to various creative facts such as:

– It’s an island (Yeah. You knew that BEFORE arranging no)

– Problem with transport (WHEN did you start to plan and bring stuff?)

– Just hold on it will be great (When?)

I asked for new timetable and it was ready or was going to be ready but wasn’t yet. A volunteer asked me to just wait and said entertainment would come. She suggested a smoke. I don’t smoke. I started to want some compensation.

Finally some really crap red bull speakers were placed on the stage and some sort of organizer said great and thanks and that some DJ would play. Earlier he had presented some of the folk dancers and said it was going to be DJ and dancing and music soon.

Still no timetable. Nothing. Finally a DJ started to play but the sound was horrible and the lights were like hitting him RIGHT in the eyes… No one said who was playing or when he REAL artists would play. No new timetable. Waiting.

We got tired and got to sleep. Close to the stage. No real artists from the timetable at all. For all night. No Vibrasphere. No Juno reactor. Nothing at all but real crap music on really bad redbull speakers. Sigh.

We woke up and the music was going on and being intererrupted. At noon a break. We asked people and they said highlight tribe would play at 2 pm or 4 pm or whatever… It did not happen. A break at noon. No music. Still no shops as promised. STill no real food. STill no festival. Nothing.

The first DJ started to play early in saturday night. Like 00.30 on the night to saturday.

More asking. No new timetable. No artists. I demanded to get to know when and were told to wait for some organizer who would come in an hour. He did not. I asked again. He would come at night… nothing.

Finally we just had enough much later and went back to Udupi. Had dinner. And took the bus home to Mapusa and then taxi to Arambol.

I heard later that highlight tribe might have played sunday night. But it is not possible to have all artists play from sunday I guess to monday and include all on lineup… And it would end sunday. So what did you do? When did you start the festival? When did you end it? It was soooo delayed and I’m not happy.

I want a full refund in money from you. A full refund for two tickets and the extra charges and the trip. That is the LEAST you can do.

So I want:

7463.26 rupies in my ban accuount for festival

And then 1000 rupies for the price of the trip going to and through Udupi from Arambol. That is what it cost us just for the trio.

Total amount I want in refund is then: 8463.26 – 8500 would be a good gesture for you.

I want it as soon as possible. Bank details will be given to you.

I will publish this letter on my blog. I will also publish all of your response there.

Also this email will be sent to redbull and kingfisher explaining how bad the ”festival” was.

I will look up Ulpi authority too since it was an event sanctioned by the state or whatever. And they will get the mail too so they KNOW.

This mail will also go to the festival mail as you see.

We still have our festival band for proof. And I have it on my left arm still. I will remove it when you give me the money. The other festival band that my girlfriend had we can post you for proof.

But.

I WANT A FULL REFUND.

Give me 8463.26 rupies back at least.

I await your response.

With regards, Richard Wikström

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